Using Issue Analytics (Tenant->Analytics->Issues)
An enterprise plan feature
Welcome to the Issue Analytics overview. This feature is for Snyk Enterprise plan customers
Prerequisites
- Snyk Enterprise plan
- Tenant admin or Tenant viewer
Lesson Agenda
Video - 2m21s
Enterprise Analytics renamed to Issue Analytics
Enterprise Analytics has been renamed to Issue Analytics. The following video lessons will be updated to reflect the new name, however the features depicted remain the same.
This feature, found at the tenant level for Enterprise customers, exists alongside Application Analytics, which is available with Snyk AppRisk, where the new naming convention distinguishes analytics for issues being introduced, managed, prevented, vs application analytics which provides asset focused analytics such as coverage, metadata completeness, and risk factors.
Having trouble measuring your application security program? Want visibility on how different development teams are performing? Let us talk about Issue Analytics.
- Overview of the Issue Analytics interface
- Video - 5m13s
Navigation
- If you are an Snyk Enterprise plan customer, having the correct permissions to have access to Enterprise Analytics, it is accessible from the Tenant section of the menu.
- If you have Issue Analytics from the Enterprise plan and Snyk AppRisk Pro, the Tenant->Analytics menu will display two tabs
- Issues menu for Issue Analytics
- Applications menu for Snyk AppRisk Application Analytics
Definitions
The following presentation provides definitions of key terms and concepts for Enterprise Analytics
- For a refresher on Targets and Projects, review Snyk documentation on Snyk Projects
Video - 3m27s
Use this view for
- Issue Volume/Type
- Most prevalent issues
This presentation also discusses Organization and Group breakdowns, in addition to time slicing.
Update: the Exposure breakdown table now features clickable numbers to drill down into the details behind the aggregates clicked!
Video - 6m24s
Use this view for visibility related to
- Resolved issues
- Mean time to resolution (MTTR)
- Total eradicated issues
- Eradication breakdown
- Progress
Video - 4m39s
Use this view to understand
- Issues introduced
- Timing of introductions
- Organizational breakdown
- Prevention wins
- Prevention challenges
Video - 3m31s
Use this view to better understand
- Monitored targets and projects
- Integrations
- Product usage
- Project and targets per organization
- Targets per integrations
Video - 4m03s
Updates
This section contains updates from the Early Access period based on customer feedback, features improved or updates during the Early Access period, that may not be included in the recordings.
When getting started with Enterprise Analytics, especially during pilot or if several users are using it within your company, it's suggested that you filter on Group and/or Organization to start. This ensures personal organizations, which may not be accessible to all, or users with varying levels of access see the same counts/projects factored into their views.
The Exposure breakdown table now features clickable numbers to drill down into the details behind the aggregates clicked!